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Site Care

Once your site is live, it will need looking after...

At Inbox Creative, we offer support packages for your site that fit your needs.
This is designed to make sure your site stays in tip-top condition.

 
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SITE CARE 15

  • up to 5 hour response (9am-5pm)
  • up to 48 hour diagnosis
  • Database daily back up
  • Website files weekly back up
  • Free hosting
  • Reduced hourly rate for additional work

£15.00 p/m

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SITE CARE 35

  • up to 5 hour response (9am-5pm)
  • up to 48 hour diagnosis
  • Database daily back up
  • Website files weekly back up
  • Quarterly software check
  • Quarterly software update
  • Free hosting
  • 15 mins technical support
  • Reduced hourly rate for additional work

£35.00 p/m

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Full Service

  • up to 5 hour response (9am-5pm)
  • up to 48 hour diagnosis
  • Database daily back up
  • Website files weekly back up
  • Quarterly software check
  • Quarterly software update
  • Free hosting
  • Reduced hourly rate for additional work

£69.00 p/m

Don't have time to update your website yourself? rather leave it to the professionals whilst you concentrate on running your business?
With this package we will manage the new additions or changes you wan't to make on your website, whilst keeping the site looking professional and on brand.
The full service package includes all of the Site Care 35 features, plus we can make any text or image changes or add new pages if they are based on your current website framework. Simply send us the content and we will do the rest.
Up to 4 additions or change requests per month.

For some of our bigger clients we can set up a bespoke package that fits your needs. Simply email hello@inboxcreative.co.uk to discuss further. 

Why is looking after your site important?

If we’ve designed and built your site, once your invoices are paid, the site is yours.

Inbox Creative hold no on-going ownership of your site or code – it’s yours. Unlike some web agencies who hold clients over a barrel with contracts and code ownership, we don’t.

The advantage to you

This means that you own your website, not us. If you’d like to do stuff to it you can, if you want to update all the software you can – there’s nothing to stop you doing so.

You can even move it all to another web agency (if you really want to).

But you need to look after it

If something on the site breaks, or you can’t seem to get an image to work or you need to update the software, you’re going to have to do it yourself unless you have a support package.